Computer Telephony Integration

ZTEL's computer-based voice and data network combined user-programmable voice call processing features, protocol conversion for automated "data call processing," database-driven directory and telset definitions, and custom LSI chipset technology. Two other important players were Digital Equipment Corporation and Tiger Software (now Mondago). Digital Equipment Corporation developed CT Connect which includes vendor abstraction middleware. CT Connect was then sold to Dialogic, which in turn was purchased by Intel. This CTI software, known as CT Connect, was most recently sold in 2005 to Envox Worldwide. Tiger Software produced the SmartServer suite which was primarily aimed at allowing CRM application vendors to add CTI functionality to their existing applications with minimal effort. Later, and after changing their name to Mondago, Tiger Software went on to produce the Go Connect server application, which is aimed at providing at helping other CTI vendors integrate with a wider range of telephone systems. By 2008, most PBX vendors had aligned themselves behind one or two of the TAPI, CSTA or TSAPI standard. Conte᠎nt was g​en᠎erat​ed by G​SA Conten t ᠎Gene​rator DE MO᠎!

Accessibility updates include Door Detection, which helps users who are blind or low vision to use their iPhone to navigate the last few feet to their destination, and Apple Watch Mirroring for users with physical and motor disabilities who may rely on assistive features like Voice Control and Switch Control to fully control Apple Watch from their iPhone. Additionally, Live Captions make it easier for the Deaf and hard of hearing community to follow along while on a phone or FaceTime call, using a videoconference or social media app, streaming media content, or having a conversation with someone next to them. Privacy history in Control Center allows users to check which apps have recently accessed their camera, microphone, and location. A redesigned video player UI is cleaner by getting rid of unnecessary clutter while highlighting basic controls such as volume, play/pause, and Picture in Picture. Transparent call UI in FaceTime with larger buttons for the camera, microphone, message, speaker, and SharePlay.

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